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"I want to compliment USWired for the great work they've done on our office computer network. they responded quickly to our needs and not only raised our network to a higher level of performance, but also educated our agents on how information technology can increase their productivity. I would recommend USWired to any company seeking professional IS support services."
Jack Dent
Owner and Broker,
Coldwell Banker
Our Hourly Support Services plans give you access to the entire USWired team to proactively support your network, all for a low hourly rate that fits your budget.
Our Hourly Support Services plans include the following features:
- Block hours to be used towards pro-active maintenance, support, administration, troubleshooting, documentation, and project work
- Experienced, certified engineers that can manage all aspects of your network, from servers and desktops to firewalls and internetworking devices
- Dedicated Account Manager to ensure your complete satisfaction with our services
- Dedicated IT Purchaser for providing hardware and software quotes, inventorying software licenses, and tracking software subscription renewals
- Dedicated Help Desk that can be accessed via email, Web, or phone
- 24x7x365 on-call availability
- Guaranteed response times
- No additional charge for access to any member of our team
- Regular reports that detail down to the quarter hour the work performed
- Full documentation of your network, including network diagrams, software licenses, hardware inventory, procedures, IT vendor-related contact information, etc.
- Performance guarantee
Contact us for a complimentary evaluation.
